1. OPENNING “THE COW EXPRESS” WEBSITE *Connect to the internet and open Internet Explorer on your computer. *Type the web address www.thecowexpress.com.au *Press ENTER.
2. SETTING “THE COW EXPRESS” AS YOUR HOMEPAGE *Open www.thecowexpress.com.au *Go the TOOLS menu at the top of the screen. *Click on INTERNET OPTIONS. *Click the USE CURRENT button in the homepage section of the window that opens. *Click on the APPLY button to confirm. *Click OK, and every time you open the internet, “The Cow Express” will appear as you homepage.
3. REGISTRATION *Open www.thecowexpress.com.au and then click the REGISTER button at the top of the screen. *Scroll down and input your details in the fields provided making sure that all fields are correct and that all the mandatory fields marked with (*) are completed. *Click on the REGISTER button, located at the bottom of the screen to complete your registration. *Any fields that need further information before processing will be highlighted; otherwise, the details will be submitted. *An email will be sent to your email address provided, confirming registration details and allocating you your member’s login password.
4. OPEN YOUR EMAILS *Go to your email account to recover your password from the email we would have sent upon registration. *Record this password for use every time you wish to shop.
5. MEMBERS LOGIN *Open www.thecowexpress.com.au *Under “The Cow Express” logo, you will find a member login area requesting your email address and password. Enter your details here then press the LOGIN button. *After this point, you will be in the system AND ready to go shopping.
6. ACCESSING AND CHANGING YOUR DETAILS *Once logged in click on the MEMBERS AREA button. *While in this area you can do the following things: *To view and change your member details click "MY DETAILS". *To view your order history click "ORDER HISTORY" *To view your e-voucher status click "VOUCHER". *Go shopping by clicking the SHOPPING button at the top of the screen.
7. SHOPPING (non members can shop without member benefits *After Logging in click on the SHOPPING button at the top of the screen *On the left of this screen, you will find our different product categories. Simply click on the category of your choice to see the extended product range. *Once you find the product you require, click on the PRODUCT OPTIONS button below its description to choose the final size or specification you require. By typing a quantity and clicking ADD TO CART, the product selected will be added to a progressive order. Then you are free to continue shopping at your will. *Once you have finished shopping, click the CHECKOUT button to finalize your order. Members details will be already filled in, but non-members will need to fill these in with each order. *If you wish to get an extra 1% added to your e-voucher, click the SEND DELIVERY TO STOCKIST button and you will be prompted to choose a stockist on the next screen, otherwise, fill in the delivery address or click the COPY BILLING ADDRESS button, then click the CONTINUE button. *If you have chosen to pick up your order from a stockist, then you will be then prompted to enter a ZONE, and then choose a stockist from a dropdown menu. This will become the delivery point. Then click the CONTINUE button. *Enter your Credit card details then click CONTINUE. These details will need to be provided for every order as we do not keep a record of these for security purposes. *An order summary will then be shows for this order. *Click FINALISE ORDER at the bottom of the page to continue or click BACK to change any details. *An order number will then be shown, the order will be charged to your credit card, the goods will be sent to the delivery address provided and a confirmation email will be sent to your email address.
